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Support Overview
One of the main reasons that we are so popular is that we can
provide an excellent customer support base. We take pride
in pleasing our customers, and if you don't have to worry about
whether your website is up and running or crashing down every
five minutes then you will be happier, and this means repeat
business for us, hopefully.
We want you to be happy with the service you receive from
us. This is why we have provided many means of
support. First call would normally be the FAQ's, see if
anyone has had a similar question before and had it
answered. If your question is not answered there, then
send us an email, or fill out the online support form.
This will get straight to the persons on duty looking after your
account, where ever they are.
The highest level of support is offered to all our hosting
customers, no matter how much you spend with us.
Therefore, we can honestly say that our customer satisfaction is
our number 1 priority.
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Control
Panel Login
Click
here to go to your control panel.
(nb, this can also be done by going to www.yourdomain..co.in/cpanel/)
All account details can be set from this screen including
mail accounts, ftp accounts, bandwidth usage and account
details.
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Request
for Support
Click here
to register for our online support desk. This will go straight to who ever is
looking after your account and is the quickest means of
getting support.
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Frequently
Asked Questions (FAQ)
Click here to see some of the most
commonly asked questions. 9 times out of 10 you will
find an answer to your questions here.
Alternatively, you could open a ticket at our Support
Desk. Post questions here for a prompt
answer from our team memvers.
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Policies/T.O.S.
Click here to read our
acceptable use policies
For registration agreement, click
here. These are important and should be
read before signing up to any service from us.
For our Privacy Statement click
here.
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